Assertiveness Skills
Being assertive is completely different to being aggressive, although the inability to be assertive can create feelings of failure and anger. And being assertive is something that many of us find difficult.
We sometimes prefer to avoid conflict of any kind and may find it difficult to challenge others in a clear thoughtful way. It can be easier to resort to overt aggression, sarcasm or passive detachment.
Communicaid’s Assertiveness Skills training is intended to help you interact more effectively with colleagues, managers, clients and anyone else you come into contact with.
